ONDC-Enabled Marketplace | Trusted by 1000+ Businesses

Let's Build Smarter
Commerce Together

Connect with our marketplace experts for supplier onboarding, enterprise procurement, RFQ support, ONDC integration, and business assistance.

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24/7 Support
Dedicated Managers
ONDC Certified
5000+
Active Sellers
10K+
Products Listed
2000+
RFQs Processed
50+
Cities Served
Live Support Available Avg Response: 2 hours
Get In Touch

Multiple Ways to Reach Us

Choose the best way to connect based on your needs

Head Office

Corporate Headquarters

B-123, Sector 63, Noida
Uttar Pradesh, India - 201301

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Regional Office

South India Operations

Whitefield Tech Park, Bangalore
Karnataka, India - 560066

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Support Email

Technical & General Support

support@multivendor.com
help@multivendor.com

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Sales & Partnerships

Enterprise & Business Inquiries

sales@multivendor.com
partnerships@multivendor.com

Contact Sales
Phone Support

Mon-Sat, 9 AM - 7 PM IST

+91-120-310-3875
+91-120-310-3876

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WhatsApp Support

Quick replies within minutes

+91-98765-43210
Available 24/7

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How Can We Help You?

Fill out the form below and our team will get back to you within 24 hours.

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AI-Powered Support

Get instant answers to common questions with our AI assistant.

Support Stats
Avg. Response Time < 2 Hours
Resolution Rate 98.5%
Seller Onboarded 5,000+
Satisfaction Score 4.8/5
Quick Links
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Our Presence

Office Locations

Visit us at any of our offices across India

Noida (HQ)
B-123, Sector 63, UP
9 AM - 7 PM IST
Bangalore
Whitefield Tech Park
9 AM - 6 PM IST
Mumbai
BKC, Bandra East
9 AM - 6 PM IST
New Delhi
Connaught Place
10 AM - 6 PM IST
Our Services

Comprehensive Support Services

End-to-end assistance for every marketplace participant

Seller Onboarding

Complete assistance for new seller registration, verification, and product listing

Buyer Assistance

Help with product search, order tracking, returns, and payment queries

Enterprise Procurement

Dedicated support for bulk procurement, custom pricing, and enterprise accounts

RFQ Management

Expert guidance on creating RFQs, receiving quotes, and finalizing suppliers

Logistics Coordination

Shipping partner management, tracking, and delivery optimization support

Technical Support

Platform issues, API integration, account management, and troubleshooting

ONDC Integration

Seamless ONDC network onboarding, compliance, and interoperability support

Payment Support

Settlement queries, payment gateway issues, refunds, and financial assistance

Why Choose Us

Enterprise-Grade Support Experience

Built for businesses that demand reliability and expertise

Dedicated Account Managers

Get a personal account manager for enterprise and high-volume seller accounts

Marketplace Onboarding Help

Step-by-step guidance for registration, catalog setup, and go-live readiness

Procurement Experts

Specialized team for enterprise procurement, RFQ management, and supplier matching

Verified Seller Support

Quality assurance team ensuring all sellers meet marketplace compliance standards

Real-Time Support System

Live chat, phone support, email tickets — multi-channel assistance available 24/7

AI Chatbot Assistance

Instant answers powered by AI for common queries, order tracking, and FAQs

FAQs

Frequently Asked Questions

Quick answers to common queries about our marketplace

Register as a seller, complete your business profile with documents (GST, PAN), pay a one-time subscription fee, and start listing products. Our team reviews your application within 24-48 hours.

Buyers post their requirements via RFQ (Request for Quotation). Verified sellers receive notifications and submit competitive quotes. Buyers compare and select the best offer. Our team facilitates the entire process.

We charge a one-time subscription fee for sellers and a small commission per transaction (category-based, typically 2-5%). No hidden charges. Enterprise plans with custom pricing are available.

We partner with leading logistics providers to offer integrated shipping solutions. Sellers can use their own logistics or our marketplace shipping for seamless delivery management and tracking.

Our platform is ONDC-enabled, meaning your products can be discovered across the Open Network for Digital Commerce ecosystem. This expands your reach beyond our marketplace to the entire ONDC network.

Enterprise accounts get dedicated account managers, custom commission structures, bulk procurement tools, API access, and priority support. Contact our sales team to discuss enterprise requirements.

Payments are settled within 7 business days after delivery confirmation. Commission is deducted automatically. Sellers can track earnings and settlement history from their dashboard.

Need Help Growing Your Business?

Our marketplace experts are ready to help you scale. Whether you're a seller, buyer, or enterprise — we've got you covered.

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No Hidden Charges
Enterprise Ready
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